Custom development service

AI, Machine Learning & Agentic AI

Chatbots, LLM integration, RAG, intelligent search, predictive analytics and AI agents.

AI is most useful when it is connected to your data and your workflows, with clear limits. We design and build AI features for business software, from document question-answering to agents that take actions under human supervision. These are custom services; none of our ready products currently includes AI features.

Illustration of an AI agent connected to business tools, with a human approval checkpoint and audit log
Capabilities

How we can help

AI chatbots & assistants

Assistants for customers or staff, grounded in your approved content.

LLM integration

Add summarisation, drafting, classification and extraction to existing software.

RAG (retrieval-augmented generation)

Answers drawn from your documents, with sources, instead of guesses.

Document processing

Extract data from invoices, forms and PDFs into structured records for review.

Intelligent search

Semantic search that finds results by meaning, not only keywords.

Machine learning & predictive analytics

Forecast demand, flag anomalies or score leads from your historical data.

Workflow automation

AI steps inside automated business workflows.

Agentic AI

Agents that plan multi-step tasks and use approved tools, with human sign-off for sensitive actions.

Responsible AI

Safeguards built into every AI project

AI that can read data or take actions needs firm limits. These controls are designed in from the start, not added later.

Access controls

The AI can only reach data and tools the signed-in user is allowed to use.

Human approval

Sensitive actions wait for a person to review and approve them.

Audit trails

Prompts, tool calls and decisions are logged for review.

Rate limits & cost controls

Limits per user and per feature prevent abuse and runaway costs.

Monitoring & evaluation

Quality, errors and usage are tracked after launch.

Prompt-injection defences

Untrusted content is treated as data; tool permissions are restricted and outputs validated.

Data-leakage protection

Sensitive fields are filtered and responses are checked before they leave the system.

These are proposed services we design and build for clients. None of our ready products currently includes AI features.

Examples

What we can build

  • Support assistant over your knowledge base
  • Invoice and document data extraction
  • Sales or inventory forecasting
  • Internal policy Q&A
  • Agent that drafts orders or replies for approval

Typical technologies

  • LLM APIs
  • Vector search
  • Python & .NET
  • SQL Server
  • Evaluation & monitoring tooling
FAQs

Frequently asked questions

Will the AI make decisions on its own?

Only where you decide it should. Sensitive actions such as payments, data changes or messages to customers can require human approval.

Is our data used to train public models?

We select providers and settings that match your data-handling requirements and document them before go-live.

How do you know the AI is accurate?

We test against real examples from your domain, show sources for answers and keep monitoring after launch.

More services

Explore other services

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